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Home >> Member News >>Events >> 十年历久弥新 | Why we're still here a decade on, and what you can do.
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十年历久弥新 | Why we're still here a decade on, and what you can do.

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The Happy Monk创始人 Jeremy Sargent


Q1

Mark: 

“过去几个月,对餐饮业犹如“人间炼狱”。我们看到许多地方裁员了,也有许多地方关门大吉。The Happy Monk挺过特殊时期的秘诀是什么呢?

The last few months have been hell for this industry. We've seen many places lay off staff, some have closed forever. What's the secret sauce here?”



Jeremy: 

是的,许多创业者经常会问到我:“为什么你们的餐厅可以经营如此持久呢?很多餐厅是开业又歇业呀。”无论对这个行业还是对我们团队来说,这次疫情无疑是一次生存危机。但凭心而论,我们并不认为能够度过这次危机的原因是因为采用了一些敏捷管理策略,又或者是有效的执行力;相反,我们的秘诀是The Happy Monk的核心价值观。

Yeah, entrepreneurs are often asking me, 'Why have you stuck around for so long while many other restaurants and bars have come and gone?’COVID's no doubt been an existential threat to our industry and to our team, but I think our success isn't just about agile strategy or effective execution. I think our secret sauce is our Core Values.



Q2

Mark: 

你提到的核心价值观,具体是指什么呢?

What do you mean by Core Values?



Jeremy: 

核心价值观反映出我们的基本信仰。这个信仰可以是个人信仰,或者是一个公司团队里的共同信仰。核心价值观对我们的行为具有指导作用,并且在判断是非的时候给予方向指引。核心价值观能够帮助我们做判断、做决定,尤其是在困难时期。

Core Values refer to our fundamental beliefs. These could be beliefs held by a person or shared by an organization. Core Values are a set of guiding principles which dictate our behaviour and give us a sense of right and wrong. They help us with decision-making, sometimes in difficult circumstances.





Q3

Mark: 

我以前也听过核心价值观这个说法呢。许多公司也会有他们自己的核心价值观,而且这对公司的发展是非常重要的。那我们要怎样确定自己的核心价值观呢?明确后又怎样确保它能成为我们获得持久成功的动力呢?

Lots of companies say the key to their success is culture and spend time talking about their Core Values. They all sound good. How do we identify our own? How does this relate to success or longevity?



Jeremy: 

我个人认为对于许多组织以及公司来说,我们通常会迷失在“究竟什么是最重要”的想法里。有时候,一切都很重要;比如:我们会觉得投资某个项目很重要,或者投资一项新技术也很重要。这其实与'害怕错过'的心理有关。有的时候,与其去想哪一种是很棒的价值观,不如去思考,有哪些价值观我们是无法舍弃,并拒绝放弃的。

I think for many organizations and individuals, we get lost in what's important. Sometimes, everything feels important; we feel we should start these projects or invest that new tech. #FOMO# Sometimes, instead of thinking about which values are good, we should think about which values we refuse to give up.


某种营销手段炙手可热,但我们并不会因为有利可图而背离我们最初的信念。比如说,将非圈养的鸡蛋作为食材更贵一些,但正因为我们更加注重道德,我们依然会选择采购它们。再比如:员工培训无疑是一件消耗时间精力的事,但是我们不想错过让每一位成员变得卓越的机会。诱惑会促使我们做轻松的选择,但自身的核心价值观才是我们最终心之所向,同时也是我们的价值观所在。

For example, maybe that marketing is eye-catching but we won't deviate from our 


Authentic self. Okay these free-range eggs cost much more but we value Ethics. Training sure takes time and resources but we want to give our team members every opportunity to achieve Excellence. We are tempted to go one way but a deep uneasiness guides us towards another way. These are our Core Values.



Q4

Mark: 

这让我回忆起自己的一些经历,还有某些时刻,我不得不放弃的一些事情。
That makes me think about the moments in my life when I've had to choose to give up something.



Jeremy: 

是的,这些时刻非常有价值。因为它们帮助你认识自己,学会关注内在的东西,同时也让你清楚自己更看重哪些价值观。

Yeah. These moments are so valuable because they tell us something about ourselves and about the hierarchy of our values.



Q5

Mark: 
那其他公司可以怎样做,去定位自己的核心价值观呢?
What can organizations do to identify their Core Values?



Jeremy: 

我们首先从团队内部出发。我们始终坚信只有团队每一个人强大,整个团队才会强大。但细思一下就会发现,很多人会在生活与工作中产生矛盾感以及迷失感,然后问自己:“我现在究竟在做什么?

So we started with our team. We believe that we only as strong as our team is strong. But then, how many of us have felt that daze of directionlessness or ambivalence towards our work or wondered “What am I doing this for?””



Mark: 
是的,尤其是在过去这几个月的社交隔离期。
Quite often during these last months of social isolation.



Jeremy: 

我们希望的是,为有这样疑问的小伙伴提供帮助,并让他们更加明确知道如何践行价值观。回忆起之前在哥伦比亚大学时,我们与40名同学一同参加了一堂课程,旨在帮助我们确定自己的核心价值观,课程长达90分钟。这门课程采用了多元授课方法,针对性授课。参加课程的学员表示在这样环境下,他们能够开诚布公地分享个人经历,而在此之前他们鲜有这样的经历。课程结束后,我们也更加了解自己与彼此。

We wanted to help them become more attuned to their own Core Values. We ran a 90-minute session based on an exercise developed at Columbia Business School with 40 of our team on Identifying our Personal Core Values. It was a mix of facilitated mingling and guided self-reflection. People felt open to talking about parts of themselves that they had not before. Our team went away knowing more about themselves and each other. They enjoyed it so much that we realized we needed to share this experience with our customers and the business community.


Mark: 
Now that's a different sort of team building.
这确实是一次新奇的团建活动。


Jeremy: 

是的,且非常有意义。

A meaningful one.

 

如果你也想参加这次内在自我的探索旅程

扫描海报中的二维码

马上加入我们吧!



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